KPI (Key Performance Indicator)

A Key Performance Indicator (KPI) is a specific metric that helps businesses understand how well they're doing in achieving important goals. Depending on the business's model and needs, KPIs can be things like sales revenue, customer satisfaction, website traffic, or employee productivity. Tracking these indicators shows whether the business is heading in the right direction or if there's a need to make adjustments. In simple terms, KPIs are specific measurements that help businesses stay on course and make sure they're making progress toward their goals.